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HIPAA Privacy Accelerator (HPA) - Product Overview (v2.2)
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For covered entity organizations, the HIPAA privacy regulations have introduced at least 500 new compliance requirements. In an era of shrinking budgets and staff, health-care related organizations must now contend with this new set of laws, all with the looming threats of non-compliance, including bad publicity, fines and even jail.
New Governance’s HPA software (formerly known as HIPAA Fast Track) is the most widely used HIPAA privacy software product available. It currently serves the health privacy compliance needs of over 500 provider organizations, covering more than 50,000 beds. With the addition of our payer clients, HPA serves the HIPAA privacy needs of over 20 million people.
HPA is designed with the challenges and costs of privacy compliance in mind. HPA enables organizations to easily manage their HIPAA privacy compliance requirements and associated costs through the use of its sophisticated HIPAA-specific process automation features, and centralized data management.
Listed below are building blocks that comprise MRA:
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- Comprehensive Functionality
With the office for Civil Rights receiving 100 HIPAA privacy complaints per week*, the need to comply with every aspect of the HIPAA privacy regulations is greater than ever. HPA greatly assists in all aspects of HIPAA privacy compliance because it is the most comprehensive HIPAA privacy software product available. The application consists of over 110 screens with extensive, privacy-specific features. These features include:
- Complete disclosure management, including disclosure recording, disclosure approval workflow, disclosure file import, disclosure restrictions, disclosure accounting, disclosure accounting suspension, and disclosure restrictions.
- Complete PHI access and amendment tracking and management.
- Complete authorization management, including the ability to physically generate and track customized authorizations.
- Complete notice of privacy practices management, including the ability to distribute, track, and store acknowledged, or non-acknowledged NPPs.
- Complete confidential communications management including alternative address and communication method.
- Complete privacy complaint tracking and management.
- Automated Task Routing
HPA uses a sophisticated task routing system and rule-based workflow to automate and simplify many of the procedures associated with HIPAA privacy. In the case of disclosures of health information, for example, HPA can electronically "route" a request for a disclosure from the "clerk" that receives the request, to the "administrator" that approves or denies the disclosure request. This ability to route HIPAA privacy related tasks can occur between individual employees or groups of employees, even at different physical locations. This helps to reduce a covered entity’s operating costs by replacing traditionally manual procedures with automation.
- Security
The security of health related information is critical. As such, HPA uses a very sophisticated security model that controls both user authentication (logon) and user authorization (to product features and data). Moreover, the standard implementation of HPA is the only one that adheres to the stringent US Department of Defense DITSCAP (DoD Security Certification and Accreditation Process) standards. HPA also includes an extensive audit trail that records every interaction and operation of the application.
- External Systems Integration
The ability to integrate with external systems is a critical timesaving feature for covered entities. HPA can, for example, integrate with external admissions, eligibility, claims, HIM, or legacy systems. This allows HPA to seamlessly work and integrate with other products. HPA also provides facilities for master patient indexing, where a patient's HPA record can be tied to multiple external systems and/or identifiers.
- Administrative Reporting and Management
The ability for administrators to centrally manage and report on HIPAA privacy is critical. As such, HPA provides various online reports, included a graphical Dashboard screen that provides real-time information on an entity’s HIPAA activities and status. This includes graphs and charts for overdue requests, total disclosures made by type, total requests by requester, etc. Furthermore, administrators can centrally configure every element of HPA. This includes items such as disclosure types, authorization types, NPP versions, reference codes, users, user permissions, organizations, etc.
- Correspondence Management
The ability to automatically generate correspondence in a variety of situations is a critical cost saving factor for providers. HPA can automate the creation of any type of correspondence to patients, payers, etc. The system comes pre-configured with over 50 letters templates that can be easily customized and used. Upon implementation, any patient-specific letter can be generated in less then a second.
- Browser-Based Access
HPA is a "thin-client", browser-based application that deploys easily on an intranet, or over the Internet. As such, there is no need to load or maintain any software on a user workstation (other then a browser), so deployment, use, and upgrades are easy.
HPA is available in two feature versions, a disclosure only version that includes ONLY disclosure related features, and full version that includes everything listed above. Each version can be deployed in one of three industry-specific implementations, each offering features (such as letter templates) that are designed for that industry. The three implementations are for providers, payers, and government.
For more information on HPA, see the FAQ page,
or contact us by phone at 847-821-2631, or via e-mail at sales@newgovernance.com. For more information on HIPAA, see the About HIPAA page.
*HIPAA privacy complaint statistic reported by the Office for Civil Rights to the National Committee on Vital Health Statistics, November 5, 2003.
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